Madhusudhan GV

Madhusudhan GV is a seasoned professional with extensive experience in customer success and account management, particularly within the telecommunications and marketing technology sectors. At Bird, Madhusudhan held the position of Sr. Manager, Customer Success and Onboarding, focusing on enhancing customer experiences through innovative MarTech solutions and leveraging Conversational AI for improved client communication. Prior to this role, Madhusudhan spent over a decade at Intrado, advancing through positions from Account Management Specialist to Carrier Account Manager for Strategic Accounts, demonstrating a strong capability in cultivating relationships with Fortune 500 clients and driving business growth. Earlier, Madhusudhan worked as an Analyst in Speech Recognition Technology at Nuance Transcription Services. Madhusudhan holds an MBA in IT & Systems from The ICFAI University, Tripura.