Maria Fernanda Raigoso Rojas

Customer Onboarding Specialist at Bird

Maria Fernanda Raigoso Rojas is a Senior Technical Onboarding Manager at Twilio since September 2024, with extensive experience in customer onboarding and technical consulting. Previously, Maria served as a Customer Onboarding Specialist at Bird, where responsibilities included designing onboarding processes and developing client onboarding plans. At Infobip, Maria held roles as an Implementation Consultant and Customer Care Engineer, providing implementation services and technical support for various products. Early career experience includes working as an SMS Routing and Procurement Analyst and NOC Engineer at Telintel, focusing on SMS and VOIP traffic. Maria holds an Electronic Engineer degree from Universidad Santo Tomás Colombia and certifications in IT management and English as a Second Language.

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