TW

Tain Wei

Customer Support - APAC at Bird

Tain Wei is a Technical Support Engineer at Bird, where responsibilities include assisting large-scale Chinese customers in the APAC region with product issues related to settings, messaging, reporting, and API integration since January 2022. Prior to this role, Tain served as a Customer Support Engineer at Teradata, focusing on building customer relationships from June 2020 to January 2022. Experience also includes working as E-Service Technical Support at Starwood Hotels and Resorts, overseeing an internal mail system, and technical support roles at wavefax.com and Guangdong Yudean Information and Technology CO., LTD., providing system consulting and desktop support. Tain Wei earned a Bachelor's Degree in Computer Science from Sun Yat-sen University in 2013.

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