Tiago Serra

Tiago Serra is a Senior Voice Engineer at MessageBird, specializing in the design and development of voice services utilizing open-source technologies and microservices architecture. Previously, Tiago worked as a Voice Engineer at both Talkdesk and Vodafone, where responsibilities included designing interconnect voice networks and integrating complex SIP trunk solutions. Additional experience includes roles at Celfinet and Nokia, focusing on VoLTE/IMS core solutions and customer support for core telecom products. Tiago's early career included an internship in project management at ONI and in information systems at Bauen Efacec S.A. Tiago holds both a Master's and Bachelor's degree in Electronics and Telecommunications Engineering from the High Institute of Engineering of Lisbon.