Hitesh Yadav

Hitesh Yadav is an accomplished Customer Success Manager at Birdeye, recognized consistently as a top performer with a 95% CSAT and 90% ARR since August 2022. Prior to this role, Hitesh served as a Client Account Associate at Infollion Research Services, specializing in project delivery for the North America and Europe markets. Hitesh contributed to significant growth in the e-commerce sector as a Client Success Associate at RIVIGO, maintaining a 90-95% SLA. Hitesh's entrepreneurial spirit is evident from co-founding Sprintwheelz, a platform for automotive news, and gaining diverse practical experience through internships at Maruti Suzuki India Limited and other organizations. Hitesh holds an MBA in Strategy and Marketing from Liverpool Business School, an MBA in General Management from the Institute of Management Technology, and a B.Tech in Mechanical Engineering from Dronacharya College of Engineering.