Jonabelle Legaspi

Jonabelle Legaspi has a diverse work experience spanning several roles and industries. Currently, they are a Global Enablement Leader for Customer Success at Birdeye since January 2023. Previously, they worked at RingCentral as a Training Manager for Global Communications from February 2019 to January 2023, where they oversaw operational support for staff and leadership training, communication programs, and facilitation. Before that, they held the position of Corporate Communications Specialist at Afni, Inc. from July 2016 to January 2019, where they assessed communication needs, developed strategies, and executed communication programs. Jonabelle also worked at Afni, Inc. as a Lead Trainer and Training Delivery Analyst from July 2014 to July 2016, delivering training courses and creating modules based on analytics. Jonabelle started their career at Aegis PeopleSupport Philippines Inc. as a Training Apprentice from October 2011 to 2013 before being promoted to Team Lead from July 2013 onwards.

Jonabelle Legaspi has a Bachelor's Degree in Developmental and Child Psychology from the University of the Philippines, which they obtained from 2008 to 2012. Jonabelle later pursued a Master's Degree in Educational/Instructional Technology from the same university starting in 2015. In addition to their formal education, Jonabelle has obtained various certifications, including "Critical Thinking for More Effective Communication," "Elearning Essentials: Instructional Design," "Instructional Design Essentials: Models of ID," "Public Speaking: Energize and Engage Your Audience," "Speaking Confidently and Effectively," "Advanced Microsoft PowerPoint," "Cultivating Presence and Impact in a Live and Virtual World," "Sprint University Certified Facilitator," and "Certified Travel Regulations Consultant." These certifications were obtained from institutions such as LinkedIn, Insights Training, Sprint, and the Travel Industry Council of Ontario, with the most recent certification obtained in September 2021.