Steve Mitchell

Steve Mitchell is a seasoned professional in the aviation and customer service sectors, currently serving as a Customer Experience Ambassador at Birmingham Airport since April 2023. Prior experience includes roles such as Airside Operations Supervisor at Assured Aviation Services and Ramp Manager at Jet2.com and Jet2holidays. Steve's extensive background encompasses various managerial positions, particularly in operations and training, with responsibilities including logistics management, staff training development, and client relationship building. Notably, Steve also contributed to Learning and Development at Economy Energy and Airport Placements Limited, where a focus was placed on employee growth and talent management. Early career experience includes a significant tenure as Airside Operations Manager at Aviator, overseeing budgets and staff management. Steve's educational background includes 10 A-C passes from Oldknow Secondary, reflecting a strong foundation in management and development areas.