Justin Townsel

Justin Townsel is an experienced professional with a background in customer success, consultancy, and management. With a degree in Psychology, focusing on Industrial and Organizational Psychology, Justin has worked with various companies to develop customer loyalty programs, improve internal processes, and drive customer retention. Justin's expertise lies in organizational design, technology assistance, and developing key performance indicators for businesses. Through their roles as Director of Customer Success, Customer Success Manager, and Customer Experience Consultant, Justin has demonstrated a strong ability to lead teams and drive successful outcomes for both clients and internal stakeholders.