Operations and Customer Support

About

The Operations and Customer Support team at BlaBlaCar ensures seamless functionality of the platform and delivers top-notch support to its users. This team manages quality assurance, vendor operations, office administration, and oversees partnerships and training initiatives to enhance customer satisfaction. They are also involved in procurement, managing global operations, IT infrastructure, real estate, and fostering customer retention and engagement. Their collective efforts help maintain a reliable and efficient service for millions of members worldwide.


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