The Operations and Customer Support team at BlaBlaCar ensures seamless functionality of the platform and delivers top-notch support to its users. This team manages quality assurance, vendor operations, office administration, and oversees partnerships and training initiatives to enhance customer satisfaction. They are also involved in procurement, managing global operations, IT infrastructure, real estate, and fostering customer retention and engagement. Their collective efforts help maintain a reliable and efficient service for millions of members worldwide.
Aline Romer
Senior Operations Manager
Amandine Vermersch
Customer Support Senior Operat...
Amrish Dubey
Training Manager
Andrea Perri
Customer Support Vendor Operat...
Arthur Bertrand
Operations Manager
Georges Laffont
Senior Revenue Management Anal...
Henry M.
Head Of IT Operations
Igor Pavlov
Head Of Global Operations - Cu...
Julio Sousa
Partnerships Manager, Brazil
Louis Sachot
Head Of Operations
Mariia Medvedeva
Customer Retention & Engagemen...
Marta Ramos Hurtado
Office Manager & Administratio...
Maxime Leroy - Bourg...
Bus Procurement Manager
Muriel Havas
Director, Real Estate & Facili...
Rémy Gronencheld
Quality Assurance Manager
Sarah Krenn
Senior Training & Knowledge Ma...
Yevhen Meshcheriakov
Staffing & Performance Senior ...
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