Kimberly Knight is an experienced professional with a robust background in customer support and operations, currently serving as Sr. Manager of Customer Success Internal Enablement at Blackbaud since July 2006. In this role, Kimberly leads a team of enablement professionals to equip customer-facing team members with essential resources and tools for customer success. Previously, Kimberly held various leadership positions at Blackbaud, including Sr. Manager of Customer Support and Success Management Operations, Manager of Support Operations, and Employee Success Manager, among others. Kimberly's career began in sales and management roles, including positions at Developer Shed, Regus, and J.Crew. Kimberly earned a Bachelor of Arts degree in Economics from the University of Colorado Boulder.
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