Karl-Heinz Ponsen

Karl-Heinz Ponsen is an experienced Senior Technical Account Manager at BlackBerry since September 2013, specializing in maximizing support structures and understanding customer needs. Prior roles include serving as a Senior Software and Services UCC Consultant at BT Germany for BMW, and as a Senior Messaging Specialist managing enterprise messaging environments for BMW. Previous experience also includes positions as Delivery Lead for HP Messaging, and a Freelance IT security consultant. Additionally, Karl-Heinz has a background in CAM implementation from AIKU LTD in New Zealand.