Alexandre Damade is a skilled Site Reliability Engineer Associate at Blackbird Interactive since December 2019, specializing in network management, firewall deployment, hardware management, and traffic monitoring, along with extensive experience in VPN configuration and system administration. Previous technical support roles at Vision7 Communications Inc. and Vivonet provided Alexandre with a strong foundation in IT troubleshooting and customer support, demonstrating proficiency in advanced software/hardware diagnostics and point of sales systems. Experience at Sage involved technical support for ERP and accounting software, further enhancing skills in data analysis, problem resolution, and customer engagement in both French and English. Educational qualifications include multiple master's degrees in Digital Communication, Business Development, and Marketing Strategy from IDRAC Business School.
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