Luke Rodriguez

Luke Rodriguez has a diverse work experience in the technology sector. Luke started their career as a Client Support Technician at Digicore in 2005, providing application support to clients in Australia and New Zealand. After three years, they joined Johnson and Johnson as a Technical Support Analyst, where they supported multiple operating companies across Australia and New Zealand. In 2010, Luke moved to Leighton Contractors as an IT Service Desk Operator, providing technical support to onsite and remote employees. Later in the same year, they joined Blackboard as a Technical Support Manager, where they provided application support to clients globally. Luke progressed within the company, taking on roles as a Client Support Engineer, Senior Client Support Engineer, and eventually Team Lead, Client Support. In these roles, they focused on troubleshooting issues, managing escalations, and driving continuous improvement. Overall, Luke has demonstrated their technical expertise and leadership skills throughout their career.

Luke Rodriguez attended the University of Wollongong from 2001 to 2006, where they studied Computer Science with a focus on Software Development and Security. In 2009, they obtained a Microsoft Certified Technology Specialist (MCTS) certification from the Horizon training center in Sydney CBD. In recent years, Luke has also obtained various certifications from LinkedIn, covering topics such as programming, data science, financial forecasting, and Power BI.