Christopher Andre

Christopher Andre has held two senior positions in the field of software consulting. From 2013 to 2021, they worked at Genesys as a Senior Professional Services Consultant, where they specialized in Genesys products, architecture design, installation and configuration of high availability systems, customization, routing strategies development, and utilization of various technologies such as RDBMS, load balancers, and APIs.

Since 2021, Christopher has been working at Blackchair as a Senior Consultant. In this role, they are responsible for designing, implementing, and maintaining software solutions for clients. Christopher also provides technical support, training, and integration guidance to end users. Additionally, they analyze customer requirements and facilitates scoping and requirement sessions for projects.

Christopher Andre holds a Masters of Science degree in Information Technology Management from Grand Canyon University. Christopher also has a Bachelor of Science degree in Computer Engineering from Florida Institute of Technology. In addition, they obtained an Associate of Arts degree from Florida SouthWestern State College. Christopher has furthered their education by obtaining certifications such as Certified Inbound Administrator for Five9 and Certified Outbound Administrator for Five9, both obtained in May 2021. Christopher also holds the 801 Genesys Inbound Voice 8 Consultant certification, although the institution and specific completion date for this certification are not provided.