Joseph Ramos has extensive experience in customer service and operations management across various industries. At Blink Charging, Joseph serves as a Senior Customer Service Manager, leading a global support team and driving expansion into new markets, notably Latin America and Europe. Previously, as a Senior Contact Center Manager at Safelite AutoGlass, Joseph improved sales performance and customer retention through enhanced service delivery. Additionally, Joseph held operational leadership roles at Cablevision, overseeing a technical support team and focusing on leadership development and training for new representatives.
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