Part-time Studio Host (contract)

Blink UX is looking for an enthusiastic, high-energy person to join our team in a multifaceted part-time, contract Studio Host role. This person needs to have exceptional communication and organizational skills; a strong work ethic and an upbeat personality; as well as experience with high-touch customer service. This role will require a flexible work schedule. The contract will run from August 2024 through September with the potential to extend. This position is part-time and located in our San Diego Office where you can enjoy a beautiful office space with a great team culture. 

What you will be doing:

• Host:
• Monitor security: sign in and sign out participants and clients; keep track of who is in the space; monitor guest use of restricted areas.
• Prepare paperwork for research participants.
• Act as on-site client liaison during research studies.
• Host research studies by greeting and signing in respondents with a welcoming attitude.
• Track the show rate of participants.
• Handle gratuities for research participants.
• Work to ensure on-site clients have an exceptional experience while visiting: including high-touch customer service and meal prep
• General Office Management:
• Responsible for daily organization: furniture arrangement; cleanliness of client rooms and labs.
• Monitor office and break room supplies and order them as necessary.
• Prepare conference rooms for client visits and clean up when finished.
• Arrange lunch for client visitors and meetings.
• Responsible for helping keep the break room organized and clean: load and unload dishwasher.
• Stock fruit, snacks and drinks.
• Support Lab Manager, research teams and office staff with administrative tasks as needed.
• Help to coordinate and assist with office celebrations and events: including daytime and nighttime events.
• Receptionist:
• Greet office visitors.
• Distribute mail.
• Know when and which clients are visiting: find out and prepare for their needs while visiting.
• Ensure each Blink visitor has an exceptional experience.

What we are looking for:

• 1 + year(s) of experience as an administrative assistant, receptionist, or related customer service type of work.
• Experience with Google Docs, Google Sheets is a plus.
• Comfortable working with technology.
• Additional experience in high-touch hospitality is ideal.
• Must have a professional, positive, and friendly demeanor. Calm under pressure and able to adjust and pivot in a changing environment.
• Business casual; present oneself in a professional manner.
• Strong customer service skills and communication skills.
• Self-managed and well-organized with the ability to multitask in a fast-paced environment.
• Great attention to detail, able to anticipate needs, and enjoy helping people.
• Flexible schedule.
• Willing and able to lift 10-25 lbs (there may be a need to move lab furniture and deliveries.)
• Willing and able to use stairs.