Krystal Vincent

Krystal Vincent is an experienced professional in account management and client services, currently serving as the Director of Account Management at Bloom Insurance since July 2021, where responsibilities include contract governance and overseeing new client implementations for call center and technology clients. Previous roles include Senior Client Services Account Manager and Client Services Manager at Bloom Insurance, where Krystal was instrumental in managing client deliverables and fostering relationships across multiple departments. Prior experience includes serving as Director of Strategic Partnerships at Elm Hill Publishing, driving significant revenue growth, and as a Physician Recruiter at St. John Associates, where Krystal developed a surgical specialties department that contributed to company revenue. Early career experience includes the role of Publishing Services Manager at Author Solutions, LLC, focusing on building client relationships. Krystal holds a Bachelor's degree in Business Administration and Management from Indiana Wesleyan University.