/ Shannon Stark Pmp (Bernardy)

Senior Manager, Service Operations at Bloomreach

Shannon (Bernardy) Stark, MBA / PMP, has a diverse work experience spanning various industries. Shannon currently works at Bloomreach as a Senior Manager of Service Operations, a role they began in October 2021. Prior to this, they were at Adobe, where they served as a Senior Program Manager of Customer Success from February 2021 to October 2021.

Shannon's previous experience includes their time at Workfront, an Adobe company, where they held multiple roles. From August 2020 to February 2021, they were a Senior Program Manager of Customer Success. Earlier, they served as a Program Manager of Customer Success, Manager of Solution Engagement - West, and Project Management Team Lead, where they managed a team of project managers and independently led projects. Shannon also worked as a Senior Implementation Project Manager, successfully managing a portfolio of customer implementations and ensuring their profitability.

Before Workfront, Shannon worked at HackerAgency as a Project Manager from August 2015 to September 2017. Prior to that, they were at Hunt Marketing Group, where they started as an Assistant Account Executive in September 2011 and later became an Account Executive. In these roles, they managed multiple accounts, facilitated communication between clients and the art department, and supervised Assistant Account Executives.

Shannon began their career at Starbucks as a Barista from August 2011 to November 2012. Shannon also worked at Hillsdale College Bookstore as a Student Employee/Associate from August 2008 to May 2011.

In addition to their professional experience, Shannon has held leadership roles in organizations such as Pi Beta Phi Fraternity for Women, where they served as the Vice President of Membership from January 2010 to January 2011.

Shannon also gained valuable experience as an Account Management/Media Intern at Frank Unlimited, where they learned various aspects of account management and assisted with media tasks.

Overall, Shannon brings a wealth of experience in project management, customer success, and team leadership to their current role at Bloomreach.

Shannon (Bernardy) Stark, MBA / PMP has a strong education background. Shannon obtained their Master of Business Administration (MBA) from the University of Oregon Lundquist College of Business, where they studied from 2020 to 2022. Prior to pursuing their MBA, Shannon attended Hillsdale College from 2007 to 2011, earning their Bachelor of Art degree. Shannon'smajor was in Marketing Management and Spanish. Before their undergraduate studies, Shannon completed their high school education at Thomas Jefferson High School from 2004 to 2007, where they earned their International Baccalaureate High School Diploma.

Additionally, Shannon has acquired various certifications throughout their career. In 2017, they achieved the Project Management Professional (PMP) certification from the Project Management Institute. More recently, in July 2021, they obtained the Adobe Subject Matter Expert - Adobe Workfront Project Manager Professional certification and the Adobe Certified Professional - Adobe Workfront Project Manager certification from Adobe. These certifications demonstrate their expertise and competency in project management and Adobe's Workfront platform.

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Timeline

  • Senior Manager, Service Operations

    October, 2021 - present