Thomas Kraus

Senior Customer Success Manager

Thomas Kraus is a Senior Customer Success Manager at Bloomreach, with a robust background in project and account management. Previously, Thomas held senior project management positions at Wunderman Thompson Germany and POSSIBLE, where significant achievements included leading the launch of an e-commerce platform for a major car manufacturer and expanding market reach for existing clients. Prior experience also encompasses roles in social media and HR resourcing at Telefónica Germany and Telefónica Europe plc, as well as various customer support and fraud analysis positions in online gaming. Thomas possesses a vocational degree in administration from Staatl. Berufsschule Miesbach.

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