Alexandra Carvalho

Alexandra Carvalho is a seasoned professional in product support and cloud operations, currently serving as the Product Support Team Lead at Bloq.it since May 2024. Previously, Alexandra held various positions at Rackspace Technology from July 2014 to September 2023, advancing from Linux System Administrator I to Manager of Cloud Operations. Earlier experience includes technical support roles at DIMEP and as a 1st Line Helpdesk Operator at Universidade Nova de Lisboa, where responsibilities encompassed providing technical assistance and managing support tickets. Alexandra began a career in marketing with Marketline, focusing on operational marketing tasks. Alexandra holds a degree in Restaurants & Catering Management from the School of Tourism and Maritime Technology and a Trainers' Teaching Aptitude Certificate.