The Customer Service team at Blue Cross and Blue Shield of Alabama is responsible for ensuring high-quality support and assistance to members, providers, and stakeholders. They handle inquiries, resolve issues, manage claims operations, and coordinate special services, all aimed at enhancing the customer experience and maintaining efficient service delivery within the healthcare benefits space.
Adrian Burch
Customer Service Manager
Allison Novellino
Manager,customer Experience
Ann Lusco
Customer Service Manager
Bree Holland
Claims Operations Manager
Carmen Moore
Customer Service Manager
Courtnei McDaniel
Customer Service Operations Ma...
D.m. Aleshia Blair
Customer Service Manager
David Imbusch
Customer Service Manager
Emily Barnett
Customer Service Manager
Henry Mims
Customer Service Manager - Tra...
Hillary Cherry
Customer Service Manager
Jobie Brasher
Claims Operations Manager
John Anderson
Manager Claims Operations
Judy Davenport
Manager-provider Accounting
Katara S. Marzette
Customer Service Manager
Kirk Thrasher
Customer Service Manager
Lindsey Frost
Customer Service Manager
Rusty Redford
Customer Service Manager
Wade Cox
Operations Manager - Its/blue ...
Zachary Rose
Customer Service Manager - Spe...
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