Lisa Palmer-Bothun

Lisa Palmer-Bothun, CSPO, is an experienced Senior Digital Product Manager and Owner at Blue Cross Blue Shield of Massachusetts, where expertise in product lifecycle and regulatory requirements is leveraged to drive business outcomes. Previously, Lisa held roles as a Senior Product Manager at Optum, focusing on product development and regulatory compliance, and as a Program Manager at Surescripts, where Six Sigma methodologies were applied to improve customer experience. A background in project management is demonstrated through positions held at Carlson Wagonlit Travel, Prime Therapeutics, and Ameriprise Financial Services, among others, highlighting skills in cross-functional collaboration and process improvement. Lisa holds an MA in Organizational Management from the University of Phoenix and a BA in Philosophy from the University of Minnesota.