Blue Cross Blue Shield of MA
Naomi Wan is a skilled health equity and project management professional with extensive experience in healthcare programs and team leadership. Currently serving as the Health Equity Oversight Manager and Project Manager at Blue Cross Blue Shield of Massachusetts, Naomi has previously worked in credentialing and project management roles at connectRN, where significant improvements in compliance, program delivery, and staff onboarding were achieved. Naomi has a background in managing COVID-19 initiatives at Asian Health Services, which included training program development and resource conservation, and has demonstrated success in improving patient care quality and staff retention at Medical Hill. Naomi holds a Bachelor’s Degree in Integrative Biology from the University of California, Berkeley, and an Associate’s Degree from Moorpark College.
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Blue Cross Blue Shield of MA
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Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.