Shannon L.

Shannon L. is a seasoned professional with extensive experience in consumer experience, digital and omni strategy. Currently serving as Senior Manager at Blue Cross Blue Shield of Massachusetts since July 2022, Shannon has held various influential roles in prominent companies including Onebridge, Kaleidoscope Innovation and Product Design, and BlueSky Technology Partners. A solid foundation in user experience design is complemented by a multimedia design background at The Indianapolis Star and Interactive Art Direction at Emmis Communications. Shannon holds a Post-Graduate Certificate in Human Computer Interaction from Iowa State University and a Bachelor of Science in Information Systems from Charter Oak State College.