Directors and Managers

The Directors and Managers team at Blue Cross and Blue Shield of North Carolina collectively oversees various strategic and operational functions vital to the organization's success. Their responsibilities encompass customer service, client relations, market development, sales communication, innovation, care management, business analysis, quality audit, and financial planning among others. This team ensures effective management and optimization across all departments, fostering growth, compliance, efficiency, and strategic alignment within the fully taxed, not-for-profit company.