Nadine Mehring currently serves as the Manager of Identity & Access Management at Blue Cross and Blue Shield of Minnesota, where responsibilities include creating and managing ServiceNow knowledge base articles, training new associates, and providing support for software and hardware issues. Nadine has a diverse background in IT support, having held various roles such as IT Process Consultant Senior, Service Desk Supervisor, and Senior Service Desk Representative. Prior experience includes positions at Impact Group MN, EMC, and Konecranes, encompassing responsibilities in technical support, business analysis, and operational planning. Nadine holds an Associate in Applied Science in Computer Science from Milwaukee Area Technical College and a Bachelor of Science in Management from Cardinal Stritch University.