Nina Cicakova

Nina Cicakova is a seasoned professional with extensive expertise in network support and technical engineering. Currently serving as a Senior Enterprise Support Engineer at BlueCat since October 2018, Nina has progressively advanced through various technical roles within the company. Prior experience includes a position as a Senior Network Support Engineer at Bank of America Merrill Lynch, where Nina streamlined technical support processes and resolved critical system issues. At Insight Global, Nina excelled in managing DNS/DHCP projects and ensured operational efficiency through effective delegation and task management. Previous roles at Hewlett Packard involved proactive issue resolution and adherence to network engineering processes, along with earlier positions as a Debt Recovery Officer and General Operative. Nina holds a high school degree in Bilingual and Multilingual Education and an Associate of Science in Tourism and Travel Services Management.