Jim Norman is an experienced professional with a diverse career in service management and consulting. Currently serving as an Enterprise Account Manager at BlueCrest since February 2022, Jim has also held the position of Field Service Manager within the same organization. Prior to this, Jim was a West Region Service Manager at Fluence Automation and operated as an Independent Consultant, offering expertise to small businesses in areas such as entrepreneurship, strategic planning, and contract management. Additional experience includes serving as a Service Manager at Convergint Technologies and a Senior District Service Manager at Bowe Bell + Howell, where Jim managed significant service accounts across multiple regions. Jim's career began in the U.S. Navy as a Fire Control Technician, complemented by a strong educational background from the College of Lake County and military training.
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