Gayle Ramsay

Chief Data & Analytics Officer & Head, Customer Lifecycle Management, Personal & Business Banking at BMO Financial Group

Gayle Ramsay has significant experience in leading marketing and customer growth strategies within the financial and telecommunications sectors. At BMO Financial Group from October 2017 to January 2020, Gayle served as Head of Everyday Banking, Segment & Customer Growth, where the focus was on creating a comprehensive banking experience for Personal customers. Additionally, Gayle held the position of Head of Marketing Brand, Customer Analytics and Strategy & Chief Data & Analytics Officer, overseeing brand advertising and digital marketing strategies. Previously at Rogers Communications Inc., Gayle was the VP of CRM & Data Analytics, developing CRM tools for various divisions. At the Canadian Imperial Bank of Commerce, Gayle held several roles, including Senior Director of Relationship Marketing, where best-in-class direct marketing programs were established. Gayle's educational background includes a B.A. in Applied Geography from Toronto Metropolitan University and multiple certificates in leadership and customer relationship management from esteemed institutions.

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