Sophie Fain

Lead UX Researcher at Boeing

Sophie Fain is a skilled service designer currently employed at Boeing since August 2023. Prior to this role, Sophie gained extensive experience as an industrial designer at Kaleidoscope Innovation and Product Design from June 2020 to September 2023, including a position as an associate industrial designer and an industrial design co-op. Additional experience includes freelance design work at Band Connect Inc., a sponsored studio role at TUTAKA, and an internship in design and innovation at The Clorox Company. Sophie's background also encompasses a co-op focusing on industrial design and human factors at DePuy Synthes Companies, and an industrial design internship at Tekna, Inc. Earlier in Sophie’s career, experience included working as an emergency department technician at Mercy Health and a summer apprenticeship with ArtWorks Cincinnati. Sophie holds a Bachelor of Science in Industrial and Product Design from the University of Cincinnati and completed an international study semester at Bergische Universität Wuppertal.

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Denver, United States

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Boeing

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Boeing is a leading global aerospace company that develops, manufactures, and services commercial airplanes, defense products, and space systems in more than 150 countries. Given the changes in customer needs throughout time, they are constantly adjusting their capabilities in designing and building service options for their customers. Boeing's headquarters are near Washington, DC. They employ over 140,000 people across the US. However, they operate all over the world in more than 65 countries. Boeing has three business units that they operate across: Commercial Airplanes, Defense, Space & Security, and Boeing Global Services. The more functional organizations across the company are engineering, program management, technology and development-program execution, advanced design and manufacturing systems, safety, finance, quality and productivity improvement, and information technology. Boeing's Commercial Airplanes business unit is known for their 737, 747, 767, 777 and 787 families of airplanes and the Boeing Business Jet range. 10,000 Boeing-built commercial jetliners are in service worldwide. Their Defense, Space & Security business unit is known for their KC-46 aerial refueling aircraft, AH-64 Apache helicopter; the 702 family of satellites; CST-100 Starliner spacecraft; and the autonomous Echo Voyager. The Boeing Global Services business unit works to deliver service solutions for commercial, defense, and space customers. They offer cost-competitive service solutions to make sure the aircraft is operating at high efficiency. Lastly, the Boeing Capital Corporation is the financial provider for Boeing customers. They make sure that customers have the financing to buy and take delivery of their Boeing products.