Nuno de Sousa Dantas

Nuno de Sousa Dantas has a diverse work experience spanning multiple industries and roles. Nuno currently serves as the IT Service Manager (Europe) and Client Experience Lead at bolttech, where they manage day-to-day operational and IT service management activities in Europe, specifically overseeing the mobile application service with a major banking customer. Prior to this, Nuno worked at Cisco as a Senior Customer/Partner Operations Manager, responsible for improving customer experience for service providers in Eastern Europe, Germany, Switzerland, and Africa. Nuno also worked at Unit4 as a Worldwide Partner Operations and CRM Specialist, focusing on improving partner experience and facilitating partnerships within UNIT4's ecosystem. In addition, Nuno worked at HP Inc. EMEA, where they held several roles including EMEA Channel Master Data Management Subject Matter Expert, EMEA PartnerOne Program Operations Lead, and Partner Operations Manager. Nuno was involved in the separation of HP Inc. and Hewlett-Packard Enterprise and gained valuable experience from this large company split. Earlier in their career, Nuno worked at Intergraph Portugal as a Support Engineer and Application Engineer, at McGraw-Hill as a Translator and Technical Reviser, at Ecoserviços as a Civil Project Engineer, and at Instituto Superior Técnico as a CAD Engineer. Nuno's experience showcases their expertise in IT service management, customer and partner operations, and project engineering across various industries.

Nuno de Sousa Dantas has a post-graduation degree in Lean Six Sigma Black Belt from Instituto Superior Técnico, obtained in 2018. Prior to that, they completed their Master's degree in Civil Engineering from the same institution between 1989 and 1996. Nuno de Sousa Dantas also attended Collège Cardinal Mercier in Belgium for high school from 1983 to 1985. Additionally, they have obtained several certifications in various fields, such as IT service management, anti-corruption, global trade customs awareness, and project management methodologies.