Richard Carter

Richard Carter is a seasoned professional with extensive experience in business analysis, automation, and operations management. Currently serving as a Senior Business Analyst at Bon Secours Mercy Health since May 2021, Richard previously held key roles including Customer Success Executive at Capgemini, Robotic Process Automation Consultant/Project Manager at PAteam, and Business Analyst at UiPath, where significant contributions to RPA initiatives were made. Richard also directed the RPA Division at The Results Companies, managing a large user base and overseeing automation strategies. Earlier experience includes senior management positions at Asurion, where Richard led operations for technical support and service desk management. Richard holds a Bachelor of Science in Aviation Management from the Florida Institute of Technology.