Senior Director of Events

About BoomPop, Inc.

Who we are BoomPop is on a mission to bring people together. We make it easy for you to have fun and connect on a human level with the people you work with, no matter where you are.

We launched with amazing virtual events and quickly expanded to IRL (think: offsites, retreats, client summits, annual kickoffs) as well as a single platform that makes it easy for any company to manage everything in one place. Although we’re barely 4yrs old, we have over 5,000 clients (Google, Apple, Netflix, Nike, Accenture) and have brought over 200,000 people together so far. And we’re just getting started.

Umm… corporate events? Oh YES, corporate events. We, as humans, spend ⅓ of our time working. And ⅓ asleep. The majority of our life is spent with people at work! The tectonic shift that is remote work has left 57% of office space vacant ($1.7T of annual spend: poof), and companies such as Airbnb, Salesforce, Shopify, and Reddit are all adopting the new mantra: “Offsites are the new office.” Companies around the world need help bringing their teams together and our goal is to make planning a company kickoff, client summit, or retreat as easy as buying products on Amazon.

Group travel pre-pandemic was already 40% of the $800B corporate travel industry and it’s absolutely exploding as companies shift facilities spend to IRL events.

Mission: Essence of the job As the Senior Director of Events at BoomPop, your mission is to lead and scale a world-class Event Planner organization. This team will grow to 20+ by the end of the year, and will easily double every year from there on. You will hire, manage, develop, and coach people managers and the team to be world-class at client servicing & event execution.

The Event Planners’ mission is to plan, coordinate, and execute a diverse range of events with exceptional customer service, unwavering adaptability to changing client needs, and a strong focus on meeting or exceeding internal sales and event margin goals. They will play a crucial role in creating memorable experiences that showcase our products and services while contributing to the overall growth and success of BoomPop.

Outcomes: Within 30 days, you will have a clear understanding of BoomPop’s business equation, short and long term goals, our success KPIs, and have gotten to know the entire events organization. You will have identified our strengths & opportunities for improvement, kicked off recurring continual training programs, and have an initial draft of how this organization will scale over time.

Within 60 days, you will have built out a plan for launching a comprehensive set of offerings: internal events, incentive trips, and client events - as well as have worked with your leadership team to determine how to streamline and optimize your internal operations without compromising on quality or user NPS. You’ll have made a material impact on our onboarding and training programs, and established clear swimlanes with the demand (sales and marketing) and supply (hotels, vendors) part of our businesses.

Within 90 days, you will have become the company’s go-to authority on event execution. You’ll have nailed your rough hiring plan for the next 12 months and be executing on that plan. You’ll have informed our strategy on how we can grow & scale BoomPop to be a household name in the event planning industry. The team is better off with your leadership & training. 🙂

Responsibilities: Team Management

• Manage a team of people managers & one of the largest organizations within BoomPop
• Manages department hiring & scaling. We have ambitious growth goals & this role is critical in helping us get there.
• Empower your team to do their best work. We are not micro-managers. We encourage the team to take autonomy and solve their own problems. 💪
• Ability to barbell your strategic thinking: maintain a high level business understanding while diving into the weeds and details as needed as the team grows. We don’t ask anything of the team that we don’t do ourselves. We hold ourselves to the highest standard, so that we are role models to our teams. Hashtag servant leadership.

Event Management & Customer Obsession

• You are expected to bring industry shortcuts and cheat-codes with you to the job! 🙂 You’ll guide the team, and handle escalations, and work with Customer Success to strategize on client retention, satisfaction, and expansion - especially for high value logos.
• Deep knowledge of the events industry (i.e., hotels, meeting venues, etc.)
• Experience in organizing and managing events including corporate meetings, conventions, conferences, and other large-scale special occasions.
• Experience in a client-facing role and (bonus points!) enterprise client expansion
• Experience in overseeing large events.
• Process & Product Optimization & Training
• Improve & enforce our event planning process. We want to ensure it’s (near) perfect as we scale.
• Coach & train team to be world-class. We want our NPS to maintain 80+. Become a critical voice and influencer on product roadmap: working with the product and design teams to get the product to also be (near) perfect. 🙂
• Work closely with with the finance team to close the books for events, and carefully track revenue and margin goals

What we’re looking for:

• Bachelor’s degree or higher. Minimum 8-15 years of related experience required, 15-20yrs preferred.
• Experience managing teams. Strong interpersonal skills and sound judgment.
• Event expertise. Strong knowledge of all aspects of event management.
• Strategic thinking. You think big. You are ready to scale the team and build a world-class, billion-dollar organization.
• Technical ability. Ability to use & improve our product. Proficient in spreadsheets. Detail oriented.
• Highly efficient. Able to handle a large volume of work while not degrading quality.
• Proactive. Acts without being told what to do. Follows up with customers proactively.
• Takes ownership. Takes ownership over events, clients, and team.
• Growth mindset. Listen to team and colleagues. Solicits feedback. Iterate and improve your work and the team always.
• Enthusiastic. Willing to take on projects and challenges. Has a positive ‘can do’ attitude.
• Exceptional work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• High standards. Expects personal performance and team performance to be nothing short of the best.
• Communication. Speaks and writes clearly and articulately without being overly verbose or talkative. Send organized messages to clients. Maintains this standard in all forms of written communication, including e-mail.
• Persistence. Demonstrates tenacity and willingness to go the distance to get something done.
• Team player. Understand the needs and constraints of the business and work towards that goal.

Benefits & Perks

• Competitive salary + equity, with tons of room for career growth
• Company sponsored 401(k)
• Unlimited PTO
• Paid parental leave (16 weeks paid for the primary caregiving and 4 weeks paid for the secondary caregiver)
• Flexibility to work from anywhere
• Amazing team offsites + events every quarter
• World-class medical, vision, and dental plans with 100% employee contributions covered + 80% dependent contributions covered
• $50/month phone stipend

Total Compensation Package; Including Benefits and Stock:

• Base: $145,000 - $185,000 a year; Depending on Experience and Qualifications
• Medical, vision, dental, life: $10,000 - $16,000 a year; Depending on Individual or Family Plan
• Equity: Our vision is to take BoomPop to the moon; Total Estimated Equity Value for this role is $100,000+

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

BoomPop is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Atomic considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Please review our CCPA policies here.