Boots UK
Martin Waldram has extensive experience in customer care and team leadership within the retail sector, particularly at Boots UK. Currently serving as Business Partner for Insights and Customer Care since March 2019, Martin is responsible for developing future leaders within the Customer Support Centre, overseeing a team of 20 Customer Advisors, and managing performance metrics. Previous roles include Team Leader for social media agents and a variety of positions in customer service and finance at Boots and Teleperformance UK. Martin also has foundational experience as a Crew Trainer at McDonald's, where responsibilities included training staff and managing operations. Education was completed at Central College Nottingham between 2010 and 2012.
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Boots UK
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Boots UK, the UK’s largest pharmacy-led health and beauty retailer, is part of the Retail Pharmacy International Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), the first global pharmacy-led, health and wellbeing enterprise. Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers’ and patients’ needs through its convenient retail locations, digital platforms and health and beauty products. With 2,465* stores in the UK, its purpose is to champion everyone’s right to feel good. Boots UK is committed to providing exceptional customer and patient care, be the first choice for pharmacy and healthcare and offer innovative 'only at Boots' exclusive products such as No7, a leading UK skincare brand, Soap and Glory and Liz Earle. Created 170 years ago, the Boots brand is still at the heart of the communities it serves.