Doreen Bandel Buksner is a seasoned professional with extensive experience in legal operations and immigration services. Currently serving as a Senior Account Manager in Legal Operations at Borden Ladner Gervais LLP since October 2021, Doreen focuses on commercial management best practices, workflow improvement, and KPI analysis while mentoring Legal Operations Specialists. Previously, Doreen was a Senior Manager at BDO Canada, where a profitable Business Immigration practice was established, overseeing client relations, team management, and marketing strategies. Doreen's career also includes significant contributions at Fragomen, Del Rey, Bernsen & Loewy, where leadership of immigration services for diverse clientele was a key responsibility. Doreen holds a BA in Political Science from the University of Toronto, multiple specialized certifications in immigration and legal project management from institutions including Seneca Polytechnic and Law Vision, and has participated in various professional development programs focusing on agile leadership.