Menna Ahmed

Menna Ahmed has a diverse work experience spanning multiple industries and roles. Menna is currently working as a Client Support Specialist at Bosta, starting in October 2022. Prior to this, Menna worked at Swvl from 2018 to 2021. Menna'sroles at Swvl included Captain Experience Lead, Customer Experience Quality Assurance & Training Team Leader, Operations Quality Assurance and Training Team Leader, Fleet Movement Specialist, and Fleet Quality Specialist. Menna also worked at Otlob.com as a Customer Live Chat Specialist from September 2017 to July 2018. Menna has experience as an Assistance Coordinator at CONNEX Assistance from January 2017 to August 2017. Menna worked at Vodafone as a Customer Contact Representative for December 2016. Menna also has experience as a Call Center Representative at Raya Data Center from January 2016 to September 2016. Additionally, they worked at The Pharaonic Village as an English Tour Guide from September 2015 to November 2015, and as an Assistant Event Coordinator at The Karate Championship in July and August 2014.

Menna Ahmed completed their Bachelor's degree in English Tourist Guidance at Helwan University Cairo from 2011 to 2015. In addition to their degree, they obtained certifications in Project Lifecycle Management from Google in July 2022, and in Google Apps: Tips, Tricks, and Techniques from LinkedIn in December 2019.