Rowaida Esam

Rowaida Esam has a diverse work experience in customer service and customer support roles. From November 2019 to April 2020, they worked as a Customer Service Representative at Amazon, where they handled customer complaints, verified account information, and assisted with orders and refunds. From October 2020 to June 2021, they served as a Customer Service Representative at SpeedEx for shipping services, providing support via phones and emails, answering inbound calls, and ensuring customer satisfaction. From June 2021 to February 2023, they worked as a Client Support Specialist at Bosta, handling client support and assisting with customer inquiries. Currently, they are working at Wasla Browser as a Customer Success Specialist, a position they started in February 2023. Overall, Rowaida has demonstrated their commitment to delivering quality customer service and support throughout their career.

From 2015 to 2019, Rowaida Esam attended Misr University for Science and Technology, where they obtained a Bachelor's degree in Foreign languages and translation.