Kevin Ream

Kevin Ream has a diverse work experience in customer support and management roles. Kevin has worked in various companies including Bottomline Technologies, GHX, JPMorgan Chase, and IBM. At Bottomline Technologies, they served as the Head of Paymode-X Customer Support. At GHX, they held multiple roles such as Manager, Data and Applications Support, Customer Success Manager, and Customer Support Manager. At JPMorgan Chase, they worked as a Global Service Desk Project Administrator and later as a Global Service Desk Manager. Lastly, at IBM, they served as a Transition Project Manager and Relationship Manager. Kevin'sresponsibilities included managing personnel, overseeing operations, developing customer account plans, and driving improvements in customer support.

Kevin Ream attended Red Rocks Community College from 1998 to 2000, where they obtained an Associate of Applied Science (AAS) degree. Kevin also holds the ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice.