HM

Helen Beaumont Manahan

Head Of Training And Development at BPA Quality UK

Helen Beaumont Manahan has a diverse work experience spanning various industries. Helen started their career in 2004 as a Recruitment Coordinator at Help Unlimited and later worked as an Operational Support Assistant at Lloyds Bank Private Banking. In 2005, they became an Operations Coordinator at Polestar. From 2006 to 2013, they served as a Registrar at Globe English Centre Limited. In 2013, they joined BPA Quality UK | Contact Centre Quality and held roles such as Quality Analyst, Production Team Leader, and Project Implementation Manager. Helen then progressed into higher positions including Quality Solutions Manager, EMEA Quality Solutions and CX Manager, and currently as Head of Training And Development at the same company. Alongside their work, they also worked as an Associate Lecturer in French at Exeter College from 2003 to 2006.

Helen Beaumont Manahan obtained a Bachelor's Degree in French Language and Literature from the University of Exeter, studying from 1998 to 2003. Helen also holds additional certifications, including a PRINCE2 Practitioner - Project Management certification from AXELOS Global Best Practice obtained in February 2017 and an IBCLC Certification from the International Board of Lactation Consultant Examiners obtained in December 2010. Helen also has a 7407 Teaching Certificate in Post-16 Education from City & Guilds, although the specific month and year of obtaining this certification are not provided. Additionally, they have a PRINCE2 Foundation certification from AXELOS Global Best Practice, with the month and year of obtaining this certification also not specified.

Links

Previous companies

Polestar logo
Exeter College logo

Timeline

  • Head Of Training And Development

    September, 2022 - present

  • EMEA Quality Solutions And CX Manager

    July, 2019

  • Quality Solutions Manager

    April, 2017

  • Project Implementation Manager

    June, 2015

  • Production Team Leader

    September, 2014

  • Quality Analyst French

    October, 2013

View in org chart