Lais Buzzo

Lais Buzzo is a seasoned professional with extensive experience in quality evaluation, procurement, customer service, and event management. Currently serving as a Quality Evaluation Analyst at BPA Quality UK, Lais analyzes customer interactions, providing actionable feedback to enhance service delivery and outcomes. Previous roles include Procurement Specialist at Cteq, Buyer at Munnelly Group PLC, and Purchasing Assistant at STAR CATERING LTD, with responsibilities ranging from managing tenders and shipping processes to negotiating prices and stock control. Lais has also held positions in customer support at Google and IBM, and managed events at Espaço Edding. Educational qualifications include a Bachelor's degree in Tourism and Travel Services Management, a Post-graduate degree in Hospitality Administration, and an MBA in Business Administration, complemented by training in acting from both the Gaiety School of Acting and the Irish Film Academy.