Fiona Lam

Fiona Lam has a diverse background in marketing and customer experience, holding key positions such as CRM & Lifecycle Marketing Manager at Brand Collective, Senior CRM and Digital Marketing Manager at Shoes & Sox, and CRM Manager at Grays. Additional roles include Lifecycle Marketing Manager at Open Colleges and Head of Marketing and Customer Experience at IPSTAR Australia, where Fiona also served as Retail Sales and Marketing Manager and Acting Operations Director. Fiona began their career as Marketing Manager at Legalwise Seminars. Academic credentials include dual Bachelor of Arts degrees in Tourism Management and International Studies from the University of Technology Sydney.