Josie Budhihartono

Josie Budhihartono has a varied work experience in a number of roles. Josie began their career in 2019 as a Product Retention Associate at Moka, where they were responsible for product retention through end-to-end Moka automated communication journeys. During their time at Moka, they increased the effectiveness of self-serve onboarding merchants and the retention rate through Renewal campaigns initiatives.

In 2020, Josie joined Gojek as a Product Operations & Strategy Senior Associate, where they were responsible for Business & Strategic Operations Gojek's Online Commerce Enablement Products. During their time at Gojek, they were able to successfully increase registered users by 3x within 3 months and improve Onboarding performance by 2x success within 2 months. Josie also strategized automated self-onboarding and increased usage of the Google Shopping and Facebook/Instagram Shopping integration and adoption for GoStore merchants.

Josie is currently working as a Growth Manager and Product Operations Manager at Brankas since 2022.

Josie Budhihartono graduated from Coventry University with a BA (Hons) in International Business in 2019. Since then, they have obtained several certifications, including Agile at Work: Planning with Agile User Stories, Product Management: Building a Product Roadmap and Product Management: Building a Product Strategy from LinkedIn in February 2022, Learning Data Science: Tell Stories With Data from LinkedIn in December 2021, Building High-Performance Teams from LinkedIn in November 2021, Business Process Improvement from LinkedIn in May 2021, Learning Data Analytics from LinkedIn in May 2021, Budgeting and Scheduling Projects from Coursera in September 2020, Initiating and Planning Projects from Coursera in September 2020, and Managing Project Risks and Changes from Coursera in September 2020.