James Norman

James Norman possesses extensive experience in project and change management, currently serving as a Senior Change Manager and EMEA Territory Lead at Braze since April 2020. Prior to this role, James worked as a Project Manager at Emark, a leading Platinum Salesforce Partner, where key responsibilities included implementing and integrating marketing technology solutions. James' experience at Salesforce as a Senior Project Manager involved managing client projects and orchestrating cross-functional resources, while earlier positions at eCircle and RegenerateIT focused on the development and management of tech support operations and WiFi hotspot implementations. James began the career as an IT Consultant at LifestyleIT, providing IT services to high-profile clients. James holds a BSc Hons in Computer Science from Goldsmiths, University of London.