Paul Henry is an experienced professional currently serving as the Senior Support Engagement Lead at Braze since October 2022. Prior to this role, Paul worked as a Technical Consultant at Nexus from January 2019 to October 2022 and held positions such as Collections Specialist at Northwest Federal Credit Union and Wireless Specialist at Sprint. Paul began a career in customer support as a Senior Technical Advisor at Apple, where exceptional service and technical assistance for Apple products were key responsibilities. Earlier experience includes leading a wireless team at MarketSource Inc., focusing on sales and customer service for major cellular providers. Paul studied at Prince George's Community College from 2011 to 2012.
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