Customer Success Management

The Customer Success Management team at Braze is dedicated to ensuring that clients maximize their use of the engagement platform, fostering strong relationships and driving customer satisfaction. They provide strategic guidance, technical support, and best practices to help customers effectively implement and optimize omni-channel marketing strategies, ultimately enhancing customer loyalty and driving growth. The team also works to identify opportunities for upselling and cross-selling, ensuring that clients receive continual value from their Braze experience.