Shane F.

Shane F. has a diverse work experience. Shane began their career in 2018 as a Lead Generation Executive for permanent tsb, where they conducted outbound calls and managed agreed number of leads for transfer on a daily basis. In the same year, they became a Community Coordinator for Web Summit, where they answered questions via email, social media and instant messaging. In 2019, Shane F. became a Customer Support Specialist for Intercom, where they provided technical solutions to customers problems and offered product insights in bot automation/email marketing/messenger set up. In 2021, Shane F. began working as a Support Specialist for Virta Ltd and as a Customer Success Manager for Brella. In this role, they were responsible for Brella's European & North American client portfolio and managing the full event Networking Experience for Event Organisers. In 2022, Shane F. became a Volunteer Team Lead - Speaker Experience for Slush.

Shane F. has an educational background in Social Sciences and English & Sociology. Shane obtained a Master of Social Sciences from University College Dublin in 2017 and a Bachelor's degree in BA English & Sociology from the same institution in 2016. Shane has also obtained several certifications including Event Matchmaking & Networking from Brella in December 2021, Barista Level 2 Skilled from World Barista Institute in August 2019, Advanced Google Analytics from Google in April 2019 and Google Analytics for Beginners from Google in April 2019.