Simon Potter

Simon Potter has over 15 years of experience in customer service management and account management across various industries. Current role as Customer Service Manager at Brett Landscaping Ltd. has been held since March 2018, focusing on process improvement, team coaching, and data analysis. Previous positions include Customer Account Manager at Oadby Plastics Ltd. and Senior Customer Service Manager at Mettler-Toledo International, Inc., where responsibilities included project management, technical support, and compliance audits. Earlier experience includes a role as Customer Service Manager at British Gas Business, where Simon implemented training programs and managed inbound call center operations. Additional roles in team leadership and branch management have further developed skills in stock management, customer accounts, and team training. Simon received education at Oldham Sixth Form College from 1998 to 2000.