Ben Terrill

Ben Terrill is a seasoned professional in Customer Success with extensive experience in leadership roles across several companies, notably Brex, Finn AI, and Mobify. At Brex, Terrill has progressed from Director of Customer Experience to Senior Director, leading global Customer Success initiatives and developing key strategies for retention and support. Prior roles include Vice President positions at Finn AI and Mobify, where Terrill established customer success practices and managed significant client portfolios. Academic credentials include an MBA from Cornell University and Queen's University, along with a Bachelor's degree in Entrepreneurial Management from Royal Roads University.