Bridgestone Retail Operations, LLC
Michael Frazee is a seasoned professional with extensive experience in leadership development within the retail sector, particularly at Bridgestone since joining in 2002. Currently serving as Sr. Manager of Learning and Development, Michael focuses on enhancing the capabilities of store, area, and region leaders to drive business success, while previously managing leadership development programs for over 2,200 stores. Michael's diverse roles include positions such as Store Manager and Customer Service Education Specialist, where responsibilities encompassed training and supporting staff in customer service excellence. Michael holds an MBA in Management & Leadership from Liberty University and a degree in Youth Counseling & Missions from Baptist Bible College.
Bridgestone Retail Operations, LLC
Bridgestone Retail Operations, LLC (BSRO) is a subsidiary of Bridgestone Americas and Bridgestone Corporation, a global leader providing sustainable mobility and advanced solutions. BSRO operates the world's largest chain of company-owned auto care and tire stores. With four retail brands and 2,200 stores nationwide, BSRO is headquartered in Nashville, Tennessee and employs nearly 22,000 teammates. Firestone Complete Auto Care: It’s no secret that Firestone Complete Auto Care is the best place to find Bridgestone and Firestone tires, but it’s also America’s largest auto service retailer. Since 1926, Firestone has delivered high quality automotive maintenance and repairs, including alignments, brakes, batteries, heating and cooling, diagnostics and oil changes. Today with over 1,700 neighborhood locations and 4,000 ASE certified technicians, Firestone Complete Auto Care helps keep cars running newer, longer. Tires Plus: Since 1976, Tires Plus Total Car Care has been committed to everyday conveniences like premium name brands, low prices and fast, dependable service. Featuring a full line of Bridgestone and Firestone tires, plus automotive services ranging from alignments to brakes, batteries to oil changes, shocks and more, Tires Plus stores in neighborhoods across 20 states are the car care provider where your time and your dollar are guaranteed to be valued. Hibdon Tires Plus: With 27 stores throughout Oklahoma, Hibdon Tires Plus offers a full line of Bridgestone and Firestone tires, plus automotive services ranging from alignments to batteries, brakes to oil changes, shocks and more. Consistently voted the #1 tire store in Oklahoma, Hibdon Tires Plus has remained fully committed to quality, value and family driven service for more than five decades Wheel Works: This small but mighty chain provides top-notch auto care for BSRO's west coast customers. A challenger brand in our portfolio with extreme popularity in sunny California.