Jennifer Auty

Jennifer Auty has extensive work experience in the customer success and digital services fields. Jennifer began their career at Oxford University Press in 2009 as an Online Support Coordinator, where they provided support and assistance for online services. Jennifer progressed to the role of Senior Online Support Coordinator in 2012, and then became a Digital Services Manager in 2015, overseeing various digital initiatives. In 2019, Jennifer joined BridgeU as a Customer Success Manager, responsible for managing customer relationships and ensuring their success. Jennifer was later promoted to the position of Senior Customer Success Manager in July 2022. Jennifer Auty has a strong background in customer success and digital services, and their experience spans over a decade.

Jennifer Auty obtained a Bachelor's Degree in English and American Literature from Keele University, where they studied from 2005 to 2008. In addition to their degree, they have also obtained several certifications as a Customer Success Manager. Specifically, they hold the Certified Customer Success Manager (CCSM) Level 2 certification from SuccessHACKER, which they obtained in August 2021. Jennifer further acquired the Certified Customer Success Manager (CCSM) Level 3 certification in January 2022, followed by the Certified Customer Success Manager (CCSM) Level 4 certification in February 2022, both from SuccessHACKER.